Charging Error nine (9) indicates a permanent battery fault. Remove the battery from the robot for at least 15 minutes, and replace it. If the error persists, the battery may need to be replaced.
Note: Confirm that you are using an authentic iRobot® Lithium-Ion battery. Unknown charging errors can occur with aftermarket purchased batteries.
If the message persists, contact iRobot Customer Care.
For expedited service, please have the following ready:
• Your robot charged and with you.
• Your robot's Serial Number.
• For warranty claims: Proof of purchase (receipt or invoice for purchase from an authorized retailer).
