Charging error eight (8) is a battery communication fault. Your robot will not charge if it does not have a secure connection with the battery. Please remove and reinstall the battery to clear this error.
Note: Confirm that you are using an authentic iRobot® Lithium-Ion battery. Unknown charging errors can occur with aftermarket purchased batteries.
If your Roomba® robot vacuum is still having difficulty charging, clean the charging contacts to clear this error.
Home Base Charging Contacts
Robot Charging Contacts
Clean Base Contacts
If the error persists, contact iRobot Customer Care.
For expedited service, please have the following ready:
- Your robot charged and with you.
- Your robot's Serial Number.
- For warranty claims: Proof of purchase (receipt or invoice for purchase from an authorized retailer).
